Last updated: March 26, 2025

This Privacy Policy describes how REVIVE (the "Site," "we," "us," or "our") collects, uses, and shares your personal data when you visit device-revive.com (the "Site"), use our services, make a purchase, or otherwise interact with us regarding the Site (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, regardless of whether you are a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect the information outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, fulfill any legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

The type of personal data we collect about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly from You

The information you provide to us directly through our Services may include:

– including your name, address, phone number, and email address.

– including your name, billing address, shipping address, payment confirmation, email address, and phone number.

– including your username, password, security questions, and other information used for account security.

– including the information you include in your communication with us, such as when you send a message through the Services.

For certain features of the Services, you may be required to provide specific information about yourself. You can choose not to provide this information, but this may prevent you from using these features or accessing certain parts of the Services.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage data may include information about how you access and use our Site and your account, such as device information, browser information, network connection information, IP address, and other details about your interactions with the Services.

Information We Receive from Third Parties

Finally, we may receive information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

Any information we receive from third parties will be handled in accordance with this Privacy Policy. See also the section below, "Third-Party Websites and Links."

How We Use Your Personal Data

: We use your personal data to provide the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, and other functions related to your account. We may also improve your shopping experience by allowing Shopify to sync your account with other Shopify services you may want to use. In such cases, Shopify processes your data in accordance with its privacy policy and consumer privacy policy.

: We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or post, and displaying ads for products or services. This may include using your personal data to better tailor the Services and advertisements on our Site and other websites. If you are based in the EEA, the legal basis for this processing activity is our legitimate interest in selling our products under Article 6(1)(f) GDPR.

: We use your personal data to detect, investigate, or take action in relation to fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account login details. We strongly recommend that you do not share your username, password, or other access credentials with others. If you believe your account has been compromised, please contact us immediately. If you are based in the EEA, the legal basis for this processing activity is our legitimate interest in ensuring the security of our website for you and other customers, under Article 6(1)(f) GDPR.

: We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to respond to you, offer effective services, and maintain our business relationship with you under Article 6(1)(f) GDPR.

Cookies

Like many websites, we use cookies on our Site. Specific information about the cookies we use in connection with providing our store through Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including storing your actions and preferences), to perform analytics, and to better understand user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default. However, you can adjust your browser settings to remove or block cookies through the browser controls. Please note that removing or blocking cookies may impact your user experience and cause some Services, including certain features and general functionalities, to not work properly or become unavailable. Additionally, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.

How We Share Your Personal Data

Under certain circumstances, we may share your personal data with third parties for contract fulfillment, legitimate purposes, and other reasons outlined in this Privacy Policy. These circumstances may include:

We disclose the following categories of personal data and sensitive personal data about users for the purposes described above in "How We Collect and Use Your Personal Data" and "How We Share Personal Data."

CategoryCategories of RecipientsIdentifiers such as basic contact info and certain order and account informationService providers and third parties who provide services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analysis providers)Commercial information such as order info, shopping info, and customer support infoBusiness and marketing partners, affiliatesInternet or other similar network activity, such as usage dataService providers and third parties who provide services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analysis providers)Geolocation data, such as locations determined by an IP address or other technical meansService providers and third parties who provide services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analysis providers)

We will not use or disclose your personal data for purposes other than as stated above or for purposes that contradict the information provided.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. When you follow links to websites not affiliated with us or under our control, you should review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security practices of such websites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may be accessible by other users of the Services and/or users of those third-party platforms, with no restrictions on how it is used by us or third parties. The inclusion of links does not constitute an endorsement of the content of these platforms or their owners/operators unless disclosed in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the contact details below and request the deletion of that data.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal data of individuals under 16 years old (as defined by applicable law).

Security and Data Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights with respect to your personal data. However, these rights are not absolute and apply only in certain circumstances. In certain cases, we may deny your request within the bounds of applicable law.

: You may have the right to request access to the personal data we hold about you, including details about how we use and share your data.

: You may have the right to request the deletion of your personal data that we hold.

: You may have the right to request the correction of any inaccurate personal data we hold about you.

: You may have the right to receive a copy of the personal data we hold about you and, under certain circumstances and with certain exceptions, request the transfer of that data to third parties.

: You may have the right to instruct us not to "sell" or "share" your personal data or to object to the processing of your personal data for purposes considered "targeted advertising" under applicable privacy laws. Please note: If you visit our Site with the "Global Privacy Control" opt-out preference signal enabled, we will treat this as an instruction not to "sell" or "share" your information for the device and browser you use to visit the Site, depending on your location.

: You may have the right to request that we stop or limit the processing of your personal data.

: If we rely on your consent to process your personal data, you may have the right to withdraw your consent.

: If we deny your request, you may have the right to appeal our decision by responding directly to our rejection.

You may exercise these rights as outlined on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before we can provide a substantive response to your request. Under applicable laws, you can designate an authorized agent to submit requests on your behalf. Before accepting such a request from an agent, we must verify that you have authorized the agent to act on your behalf and, in certain cases, verify your identity directly.

We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have any complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, you may have the right to appeal our decision based on your location, either by contacting us through the details below or filing your complaint with your local data protection authority. For the EEA, a list of the relevant data protection authorities can be found here.

International Users

Please note that we may transfer, store, and process your personal data outside the country in which you reside. Your personal data may also be processed by employees and external service providers and partners in these countries.

When we transfer your personal data to countries outside of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts from the relevant UK authorities unless the data transfer occurs to a country determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by phone or email at info@revive-device.com or reach us at Burgheimer Straße 4, Lahr/Schwarzwald, 77933, DE.

Under applicable privacy laws, unless explicitly stated otherwise, we are the data controller for your personal data.